The best tip I can share with instructional designers is to focus your efforts on learning outcomes first before you get wrapped up in how you’re going to develop the learning. If you could do that you’re already setting the course for your design work, making a difference, and faithfully supporting the industry.
My first set of questions are:
- What is it the learner is supposed to do better as a result of the training?
- How do you know he or she has accomplished that?
- What does success look like after the learner has attended training?
If you can’t get your stakeholder to answer those questions then most likely training isn’t going to solve the problem.
Too often stakeholders already know they want an eight hour training class and they ignore figuring out what the training is supposed to solve. As Lewis Carroll eloquently said, “If you don’t know where you’re going, any road will get you there.”